In response to the COVID-19 (Coronavirus) pandemic, Ravenswood Family Practice want to assure you that our primary aim is to assist you maintaining your health and well-being.
We want you to know that we are here for you.
In response to the recent Commonwealth government’s announcement on Telehealth funding, we have set up a video and telephone consultation service (“Telehealth”) for our patients. This funding ends in September 2020 unless extended by the government. This is for certain eligible and at-risk patients.
To organise a Telehealth appointment please call and speak to our reception team.
The primary role of Telehealth is to provide routine care to our vulnerable patients by keeping them at home, and to assist someone who has been asked to self-isolate at home.
Medicare funds bulk billed Telehealth consultations if:
These criteria may change with time.
However, Telehealth is not suitable for everything. Your safety is paramount, and hence Telehealth is not possible if we need to examine you or see you in person. Your doctor and our team will help you make that decision.
Examples of consultations that may be suitable for Telehealth include such things as:
For most other things, a normal face to face consultation is best. Please check with our team before booking a Telehealth consultation.